How It Works

We provide you with a compact, dedicated audio unit configured for the client's network and pre-loaded with the Advitel OnHold software. You can either install this yourself or our qualified engineer can go to site and connect the unit to the phone system via the MoH port.

The audio unit connects to our secure platform every morning via the internet and downloads the client's latest promotional messages as a play list, along with any other optional content (e.g. the six daily news items) that have been selected.

The unique programmability of the software means that messages can be scheduled to play in whatever order they decide, be changed according to the time of day or have different messages play on different days of the week. As long as it's in the client's library it can used as and when they want to.

 

Why Onhold?

3 reasons why onhold is an essential part of marketing for every business.

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