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First Impressions Count
Advitel OnHold is the key to making the right impression to callers.
Now you can offer your customers the best in professional recording services while increasing your revenue at the same time.
Welcome
Welcome to focused on sound.
Here you will find everything you need to know about the benefits of offering your customers the best onhold package on the market.
A Rough Guide
Onhold can be a real asset.
Our Guide will help your customers avoid the mistakes made by others, while at the same time helping you improve your bottom line.
The Advitel OnHold Service
Not all onhold services are created equal. Traditional onhold services are often inflexible, with rigid updates at set intervals (bi-monthly, quarterly etc.), productions that become tired very quickly and a contract that means even changing just a single message usually counts as a new production.We think the best way for clients to get the most from their onhold service is to give them control of what they say and when they say it and to make the service flexible so that it can change with their needs.
Advitel OnHold offers a basic service which can then be added to from a range of optional extras to create the perfect onhold experience. The service is centrally hosted so updating is easy whether it's for one or a hundred sites. Playlists can be managed from a PC so different messages from your library can be scheduled to play on different days, or even at different times on the same day.
Other Services
Auto Attendant: Always be sure of giving the right first impression to callers.
IVR Recordings: We deliver everything from 1 to 1000+ prompt recordings with consistency and reliability at the heart of every job.
Voicemail: Professional recordings that make companies sound, well, professional!
Web Audio: For when the written word isn't quite enough. Add audio and grab their attention.